How Counselling Changes Lives

Counselling is a talking therapy that involves a trained therapist listening to you and helping you find ways to deal with emotional issues.

Talking therapies can help with many difficult life problems - from coping with traumatic experiences and events, to dealing with depression and anxiety or managing harmful emotions and behaviours.

Therapy provides a safe and confidential space for you to talk to a trained professional about your issues and concerns. Your therapist will help you explore your thoughts, feelings and behaviours so you can develop a better understanding of yourself and of others.

A counsellor will not give you their opinions or advice or prescribe medication. They will help you find your own solutions – whether that's making effective changes in your life or finding ways of coping with your problems.

Meet Heidi

  • Heidi is a BACP Accredited Counsellor and has a Diploma in Therapeutic Counselling.
  • She works as an integrative therapist with a broad spectrum of mental health and emotional issues, including Anxiety, Depression and Post Traumatic Stress Disorder.
  • She specialises in trauma and the emotional and physical impact it has on our lives.
  • Heidi has expertise in supporting people who have suffered childhood trauma.
  • She has experience providing pre-trial therapy, (supporting clients who wish to report crimes committed against them to the authorities.)
  • Heidi works with clients who have experienced controlling and coercive relationships, including cult survivors and victims of sexual violence.
ICO Registered Counselling and Psychotherapy Central Awarding Body Corona Virus Online Counsellin Mental Health First Aider Mental Health First Aider Sexual Trauma and Recovery Service

What Happens In Counselling?

Counselling can take different forms depending on your needs and what type of therapy may be suitable.

Most therapy takes place in planned, regular sessions which last for around 50 minutes. How often you see your therapist and how many appointments you have will depend on your individual circumstances, and will be agreed between you and your therapist.

You might meet them face to face in a clinic, or talk to them online or over the telephone. The easiest way to attend regular therapy sessions is using a secure online video call which you can access using your phone, tablet or PC.

During a session, your therapist may take you through specific exercises designed to help with your problem, or you might have more general discussions about how you're feeling. What you talk about will vary depend on what you want help with and the therapist's approach. It could include:

  • your relationships
  • your childhood
  • your feelings, emotions or thoughts
  • your behaviour
  • past and present life events
  • situations you find difficult

Your therapist will be impartial but understanding. They will listen to you without judgment and help you explore your thoughts and emotions. They may offer information, but they won't tell you what you should think or do.


If you would like us to get in touch to discuss how we might support you, please complete our contact form.

You will receive a call, email or message, to arrange a suitable time for a free of charge appointment to help you decide if our counselling service is right for you. This appointment will last around 30 minutes and is usually through video call or by telephone.

Your information is completely confidential, kept securely, and only used for the purpose of contacting you.     

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